The below is an lightly edited excerpt from the director email to all API department staff in which I shared our Gallup results.
Some of you probably saw the April 19 Workforce development email that announced the OCIO/IST Staff Development Plan for 2018 (Calnet login required). I encourage you to read it and talk with your managers about it and how we can work individually and collectively to fulfill these goals. The email also included a link to the IST-wide 2017 Gallup survey results. While it's not a competition, our department scored pretty well again this year! Nice job everyone! Making API and IST a great place to work is something we all care a lot about - and we want to do even better next year. IST and the Office of the CIO are going to focus on improving two questions for the coming year:
Q1: I know what is expected of me at work.
Q6: There is someone at work who encourages my development.
I am working with the API management team to delve into how we can amp up our engagement with these questions, including exploring how we can clarify roles individually and for teams, and how we as a department can come together to support each other's professional development - as a community and also formally via management support for staff development. Our overall score as a department was 4.09 (4.05 for IST). For the "I know what is expected of me at work" question, the API department overall scored 4.14 (vs. 4.28 for IST), and for the "There is someone at work who encourages my development" question we scored 4.24 (vs. 4.07 for IST). As a department we have historically scored well on these surveys, and we are going to look at how we can do better.
Working at Berkeley can be fulfilling as well as challenging, and I believe that we can meet the challenges by connecting both to our personal values -- how do we show up every day? -- while strongly connecting to the mission of larger community where we can also draw inspiration and focus. I came to Berkeley to make a difference in the world and because I believe in public service. In a 2015 Wisdom Cafe interview about how I think about our work here. The API department has a strong, inclusive and empowered management team who have made excellent accomplishments over the last six years, through the changing (and challenging [pdf]) circumstances at our evolving public University. I know from talking with you that you want to continue this strong API value commitment while still connecting and aligning with One-IT, IST/OCIO, University leadership and with our UC system. We will continue to work on this and I know from talking to you over the years that we share a continual commitment to conscious inclusiveness of all and fostering a healthy and productive work environment.