Our 2018 Gallup employee engagement survey results are in -- and the API department held steady in the top quartile. In our results (just out this month), the API department as a whole ranks at 77%. Our overall score for 2018 is 4.07, compared with 4.02 for the central IT average that includes IST/RTL/SAIT/CSS-IT & Healthcare-IT, (and the 4.09 we got last year vs. 4.05 for the IST average). For 2018, IST made an effort to work on the "I know what is expected of me at work" question.
January 18, 2019
December 20, 2018
The API team turned out in force yesterday for our annual holiday get together. A big thank you to API's Marlita Kahn for putting this together, and to all those team members who showed up for all the fun at Eureka! There was a white elephant gift exchange which showcased quite a range of interesting presents, with Bernie Rossi Above, Bernie officiating the gift exchange.
May 9, 2018
The API Department keeps regular metrics on all of our services, and this week we put together an overview of some of the key measures to help our campus leaders understand the impact of API's services.
May 4, 2018
The below is an lightly edited excerpt from the director email to all API department staff in which I shared our Gallup results.